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Revenue Model Innovation:
Historic Example
Xerox invents subscription model
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In pursuit of
sustainable development and
cleaner production, Xerox
used in its Model 914 the
relatively new
environment-friendly
electrophotography process,
which is a dry process that
avoids the use of wet chemicals.
While the technology was
superior to earlier copy
methods, the cost of the machine
was six to seven times more
expensive than alternative
technologies.
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The model of
selling the equipment
below cost and making up the difference by large margins in the sale of
supplies was not viable because the cost of the supplies was about the same
as that of the alternatives, so there was little room to maneuver.
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The new model leased the
equipment to the customer at a relatively low cost and then charged a per
copy fee for copies in excess of 2000 copies per month. At that time, the
average business copier produced an average of only 15-20 copies per day.
For this model to be profitable to Xerox, the use of copies would have to
increase substantially.
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Virtuoso Marketing |
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Fortunately for Xerox, the quality and the
convenience of the new copy technology proved itself and companies began to
make thousands of copies per day. As a result, Xerox sustained a compound
annual growth rate of 41% over a 12 year period. Without this business
model, Xerox might not have been successful in
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commercializing the innovation.
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7 Routes to
High Profits
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