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①
Provide Purpose
Provide a purpose that arouses
your team’s spirit and
enthusiasm and also creates a
values fit for your talented
people with your mission.
❷
Provide Strategic Direction
Create and communicate an
inspiring vision that motivates
people to build jointly a bridge
to an ardently desired future
and heads all team members in
the same direction.
❸
Focus on Results
Clarify and stress what results
you expect from people rather
than how they should get there.
>>>
❹ Lead by Example
Practice what you preach, ‘get
your hands dirty’ and share
risks and the joy with your
people. >>>
❺ Stretch
Stretch people’s ability; set
stretch goals that inspire
people to stretch themselves and
promise a great feeling of
achievement.
❻ Be a HOSTer
Help your people grow and
thrive; develop your people
through coaching and training;
give constructive feedback that
inspires people to act; be open
to their ideas.
❼ Use Team Approach
Help your people come out with
creative solutions; facilitate
cooperation and systemic
innovation by cross-functional
teams; encourage informal and
virtual teams.
❽ Empower People
Delegate authority; encourage
group decision; avoid close
supervision, do not dictate ‒
have faith in the creativity of
your people.
❾ Establish Rapport
Communicate openly and honestly;
tell your people what you think;
have common touch with your
people; win their trust.
❿ Provide Incentives
Develop and implement an
effective incentive program that
motivates people, inspire staff
loyalty, raise morale and
increase profits. Synergize the
three greatest incentives:
empower people to do the thing
they enjoy doing; use various
forms of recognition of people's
contributions; provide financial
and non-financial rewards.
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