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Knowledge management" is different from
"information management". While the former targets collecting and
distributing knowledge – both explicit and
tacit – throughout the organization, the latter deals mainly with
documented explicit knowledge – or information – only.
Most companies create, have access to, and use
plenty of bits of knowledge, but neither efficiently, nor effectively.
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The increased emphasis on knowledge management
is attributed to rapid developments in the following areas:
On a practical level:
① Shift to the new
knowledge-driven economy
dominated by knowledge-based enterprises and information-intensive industries
② Rapid advances in
information
technology.
On a theoretical level, increased emphasis on
knowledge in the strategic management
literature, in particular:
①
Popularity of the new
resource-based view of the company
②
Postmodern perspectives on organizations
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