The connected enterprise is an organization that leverages the Internet, wide-area networks and private IP networks,  the Internet of Things (IoT) and other data exchange means in order to gain more insights, to improve efficiency and productivity, to enhance value chain and customer relationships, and to reduce wastes and costs.

In a connected enterprise, business data are exchanged between internal operations and B2B processes securely, reliably, and auditably.


Value Chain



Electronic Data Interchange (EDI)

Service-Profit Chain

Virtual Integration

3 Action Areas





Achieving the connected enterprise is an evolutionary process necessary to be competitive. As part of a digital transformation, using a connected enterprise strategy allows a company to harmonize people, processes and technological operations while facilitating a deeper level of collaboration. By using the Internet to integrate your value chain and share information beyond the edge of the enterprise with its offices, customers, suppliers and other value chain partners, you have the potential to streamline processes and increase profitability significantly.


Extended Enterprise

Guiding Principles

IT-Business Alignment

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