| |
|
Effective Performance
Measurement System
2
Elements
by
Michael Hammer,
the author of Agenda
|
|
 |
| |
①
Formal, structured and
quantified model of enterprise
It
recognizes that modern business
are complex systems, connects a
company overarching objectives
with its controllable dimensions
and enables managers to mobilize
a company's resources and
capabilities to ensure that it
achieves its paramount goals. It
shows managers both what they
ought to measure and what they
ought to do with the measures.
|
|
Process-managed Enterprise
9 Steps to
building a Process-managed
Enterprise
Process
Thinking
Business Process Thinking
Checklist: 14 questions |
|
|
|
|
