Vadim Kotelnikov advice quotes

Don't treat customer satisfaction as a have-to-do work, treat it as a passionate, creative, exciting and rewarding journey.

Vadim Kotelnikov

Vadim Kotelnikov, founder of 1000ventures - personal logo    Business e-Coach    Innompic Games icon




Empathize with your customers

Reduce the risk for your customers, especially first-time buyers

Give your customers more than they expect

④ Personalize your offer and tailor it to your customer's needs

Care about your customers, build a customer-focused culture, provide great after-sales support

Listen to your customers, observe them using your product to understand what could be improved

⑦ Build loving customer relationships