|
Main Benefits of
Customer Satisfaction
● Satisfied customers stay
with the company longer and
deepen
their
relationship with company.
●
Exceptional
customer
service results in greater
customer
retention, which in turn results in
higher profitability. Customer
loyalty is a major contributor to
sustainable profit growth because
it costs much less to
retain an
existing customer than to
attract a new.
● Satisfied customers demonstrate more
trust towards company's
innovations and less
price sensitivity
● Happy customers
recommend company's
products or services to others.
●
Long-term
loving customer
relationships produce an endless chain of
great rewards for both your soul and
revenue
streams. |
