Your long-term loving customer relationships will produce an endless chain of great rewards for both your soul and revenue streams.

Loving Customer Relationships, Vadim Kotelnikov






Vadim Kotelnikov advice quotes

Love for customers is the springhead of the cascade of innovations
and the river of
revenues >>>

Vadim Kotelnikov

Vadim Kotelnikov, founder of 1000ventures - personal logo   Business e-Coach   Innompic Games icon



Love-driven Value Creation

If you do love your customers Download PowerPoint presentation, pdf e-book, care about them and strive to make their life happier, more fulfilling, comfortable and joyful, youíll invent wonderful things for them. Youíll become a relentless value Innovator Download PowerPoint presentation, pdf e-book and keep creating new great things your customers will love.  >>>

Innovation is Love Download PowerPoint presentation, pdf e-book

Build a customer-focused culture of creative dissatisfaction to involve all your people in the journey of creation of increasingly higher customer value.


To truly understand someone,
you must become the person you want to understand.

Loving Customer Relationships Love Your Customers Customer Innovation is Love Creating Customer Value Customer-driven Innovation Sell Benefits Selling by Servins Customer Retention Selling is Problem Solving Love Customers





Peter Drucker advice

The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.

Peter Drucker



Love-driven White Marketing

White marketing Download PowerPoint presentation, pdf e-book is about appealing to the white forces in people's heart and mind in a creative way ‒ as soon as you can distinguish between white and dark fighters in your own heart and mind. Fortunately, they are easy to distinguish: the white fighters are those who are driven by unconditional love towards others... More




Konosuke Matsushita advice quotes

Donít sell customers goods that they are attracted to;
sell them goods that will benefit them.  >>>

Konosuke Matsushita



Create Customer Value: 10 Lessons from Konosuke Matsushita



Love-driven Selling

Don't be a seller, be a helper. Don't push, pull. Listen to your customers, ask empathetic questions, and strive to understand which solution would benefit them most.


 Customer Success download PowerPoint slides


Estee Lauder advice

Look for a sweet person. Forget rich.

Estee Lauder



Loving Customer Relationships

Care about your customers. If you ignore your customers, they will very quickly ignore you, and leave.

If you focus more attention towards post-acquisition customer engagement, you will enjoy cumulative benefits:  the customer base, revenue and cash flow will keep increasing,  while the  pressure off acquisition as the sole driver of growth will be taken off.

Show your existing customers more loving if you want them to love you back. Word of mouth marketing can transform your business if you give your customers a product they love and a delightful experience. Long-term delighted customers will become your brand proponents, doing lots of your marketing and  sales work for you.  They will also be more forgiving if things go wrong.

Think beyond mere customer service or customer retention to generate greater benefits. Strive to delight your customers throughout the entire relationship journey, evoke positive emotions, love your customers to get them to love you.

  Empathetic Marketing






IDEO Tom Kelley creativity innovation quotes

Empathy means setting aside your opinion in order to learn what actually is true that people arenít conscious of.  >>>

Tom Kelley