Customer Business Design   Dynamic Synergy with Customers   Customer Business Design      Love breeds love. Love your customers, and they will love you back. Vadim Kotelnikov         Loving Customer Relationships There is wonderful dynamic synergy between lovers. A similar mutually beneficial dynamic synergy can and should be established between your business and your customers. Build loving customer relationships. Love breeds love. Love your customers, and they will love you back... More     Customer Experience Management (CXM) CXM is the process that companies use to oversee, track and improve all interactions with a customer during the entire customer journey. It starts with empathizing with customers during the design thinking stage and co-creation of value innovations in partnership with customers during the entire value creation journey.   Smart & Fast Customer Success 360       Service-Profit Chain Fail to leverage the service-profit chain, and you may fail your business. The service-profit chain is a powerful phenomenon that stresses the importance of people – both employees and customers – and how linking them can leverage corporate performance. A seamless integration of all components in the service-profit chain – employee satisfaction, value creation, customer satisfaction, customer loyalty, and profit and growth – links all the critical dynamics of top customer service,  helps approach customer relationships holistically and create dynamic synergy with customers... More   Customer Experience Love Story Management Customer Relationship Loving CRM  →  Benefits     Customer Intimacy Customer-focused and customer-intimate companies develop a new mindset – a new way of doing business – with new values, new vision, new strategies, new systems, and new structures. They are in the business of creating new value for their customer. They discover hidden customer needs and unsuspected problems, detect unrealized potential, and create a dynamic synergy with customers... More   Customer Insight Listen To Your Customers Empathise Customer Feedback   Listen to your customers and do your best to see the big picture. It's not enough to just respond piecemeal to your customer's problem.  Look beyond it to see its bigger potential. Michael Dell Dell Inc. Smart & Fast Customer Success 360       Customer Partnership Synergistic customer partnership is more than "putting customers first", or  finding mutually satisfactory solutions to shared problems, or beta-testing new products, or  a dedication to excellence in every sale or service encounter. It also requires commitment to forging long-term loving relationships that create synergies of knowledge, security, and adaptability for both parties... More   Involve Customers as Co-innovators Innompic Games United Nationals United Innovators   Love breeds love. Love your customers, and they will love you back. Vadim Kotelnikov         Customer Success 360 PowerPoint slides for teachers, trainers, speakers − all those who teach others how to achieve customer success   MBS Synergize Diversities Synergistic Corporation Synergistic Team Leadership-Management Synergy Synergistic Motivation Synergize Innovations Synergistic Selling Sales Integration Synergistic Partnership   Smart & Fast Business Success 360