CVCI exists to provide a focus for those who accept the
value creation
imperative, providing a community of like-minded individuals and
organizations where experiences, information and insights can be shared.
CVCI exists, too, to provide experiences, information and insights for
those who are skeptical, not yet convinced of the
Customer-centric
imperative.
In both of the above categories, CVCI welcomes practitioners and
academics, individuals and enterprises, those who are just starting out
in the world of work and those who have already spent years in the old
dispensation. For all members and sponsors, CVCI is a place where all
manner of communication channels are provided to create dialogue, debate
and learning.