MBWA Practices


Managing by Wandering Around (MBWA): 7 Principles



Tom Peters


Publicize the fact that you are out wandering 50% of the time, and that your colleagues are as well (if you and they are).

Be meticulous in having meetings in others' offices/spaces rather than yours.

Evaluate managers in part and directly on the basis of their people's assessment of how well/how frequently they are in touch.




Fire a supervisor who doesn't know all his people's first and last names.

Hold meetings and reviews in the field.

Start randomly popping into offices and asking the inhabitants why they aren't out.

If you are a manufacturing, or an R&D boss, etc., make sure you have a second office in the workplace.