Soft Skills


Getting To Yes


People Skills


Roger Fisher, William Ury, Bruce Patton, The Harvard Negotiation Project






Review by Professor Donald Mitchell

In virtually all circumstances where people are working together, they come to agreement in ways that short-change the interests of everyone involved. This landmark book shows practical ways to find out what other people want, and to devise better alternatives that create a "win" for everyone. The authors do a great job of overcoming the preconception that many hold that working on problems means that you have to be unpleasant. The advice to be hard on the problems and easy on the people (building a relationship) is a key concept that everyone can use.

Problem Solving Strategies: 4 Levels  Download PowerPoint presentation, pdf e-book

I have found this book to be one of the most helpful that I have every read, and I cite its lessons in my own book. I recently had a chance to use these principles in a negotiating workshop with veteran negotiators, and I was struck by how few people apply the lessons of GETTING TO YES. You will vastly improve your life if you read and practice the ideas in GETTING TO YES.

Win-Win Negotiation

5 Strategies + 5 Tactics    Strategic Win-Win Negotiation

Great Negotiator    Prepare To Win    Win-Win Mindset

  Balanced Yin-Yang Approach to Negotiation

Wise Negotiation DOs and DON'Ts

Wise Agreement    Model Agreements

Negotiation Advices and Tips

Principled Negotiation

Separate the People from the Problem

Conduct During Negotiations    Five Bargaining Tips

How To Sell Your Ideas To Decision Makers

Negotiating Transfer of Technology

Selling with NLP: 8 Steps of Active Listening

Selling Is Problem Solving    Sell Benefits    Closing a Sale

Cross-cultural Communication



   Humorous Advices  >>  Getting to NO  /  "Meet me halfway!"