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Involve everyone. Business is all about capturing intellect from
every person. The way to engender enthusiasm it to allow employees
far more freedom and far more responsibility. |
Jack Welch
GE |
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Why Work-Out?
As Jack Welch began to recognize that
employees were an important source of brainpower for new and
creative ideas, he wanted to create an environment that pushes
towards "a relentless, endless companywide search for a better way
to do everything we do."
The Work-Out program was a way to
reduce bureaucracy and give every employee, from managers to
factory workers, an opportunity to influence and improve GE's
day-to-day operations. |
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The idea flow from the human spirit is
absolutely unlimited. All you have to do is tap into that well. |
Jack Welch
GE |
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Ultimately, the goal of the
Work-Out program was to "clean
up" GE, to make workers more
productive and processes simpler
and more clear-cut.
Work-Out was also designed to
reduce, and ultimately eliminate
all of the waste hours and
energy that large organizations
typically expend in performing
day-to-day operations.
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Key Benefits
Reduces bureaucracy
Empowers people
Continuously reinvents ever-more
effective ways of doing business |
Four Major Goals
Build Trust
Empower Employees
Eliminate Unnecessary Work
Create a New Paradigm for GE |
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The Work-Out Concept
At
its core, Work-Out is a very
simple concept based on the
premise that those closest to
the work know it best. When the
ideas of those people,
irrespective of their functions
and job titles, are solicited
and turned immediately into
action, an unstoppable wave of
creativity, energy, and
productivity is unleashed
throughout the organization.
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In Welch's words, Work-Out is meant to
help people stop "wrestling with the boundaries, the absurdities
that grow in large organizations. We're all familiar with those
absurdities: too many approvals, duplication, pomposity, waste."
The Work-Out in essence turned the
company upside down and changed the way people behaved at the
company. Workers were empowered to tell the bosses what to do. |
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