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The idea flow from the human spirit is
absolutely unlimited. All you have to do is tap into that well. |
Jack Welch
GE |
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The Work-Out program was a way
to reduce bureaucracy and give
every employee, from managers to
factory workers, an opportunity
to influence and improve GE's
day-to-day operations.
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Ultimately, the goal of the
Work-Out program was to "clean
up" GE, to make workers more
productive and processes simpler
and more clear-cut.
Work-Out was also designed to
reduce, and ultimately eliminate
all of the
waste hours and energy that
large organizations typically
expend in performing day-to-day
operations.
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Involve everyone. Business is all about capturing intellect from
every person. The way to engender enthusiasm it to allow employees
far more freedom and far more responsibility. |
Jack Welch
GE |
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Sample
Success Story
For example, in one of these
meetings the group decided that
the head of the computer lab
should be allowed to spend petty
cash without approval of a
superior, thus eliminating the
need for a supervisor to make a
decision.
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The purpose of Work-Out is to make the workplace
simpler,
eliminate bureaucracy, multiple approvals, unnecessary
paperwork, excessive reports, and routines.
Work-Out program helps the company redesign an
improvement and
decision-making process by figuring out where it begins
and ends.
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In
three-day
sessions, participants break
problems into two categories:
rattlers and pythons.
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❶ Rattlers are small problems that can be resolved
immediately (e.g., getting an approval to move a box with
work gloves closer to a worker).
❷ Pythons are bigger problems that require
further study (e.g., reducing the paperwork).
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