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Problem Solving Strategies:
4 Levels
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❶ Chose the issues to be discussed.
❷
Select the appropriate
cross-functional team to tackle the problem.
❸
Chose a "champion" who will see any Work-Out recommendation through to
implementation.
❹
Let the team meet for three days, drawing up recommendations to
→
improve your company's
processes.
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❺
Meet with managers, who
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make decisions on the spot about each
recommendation.
❻
Hold more meetings as required to pursue the implementation of the
recommendations.
❼
Keep the process going, with these and other issues and
recommendations.
The Work-Out program was a way to
reduce bureaucracy and give every
employee, from managers to factory workers, an opportunity to influence and
improve GE's day-to-day
operations. Ultimately,
the goal of the
Work-Out program was to "clean up" GE, to
make workers more productive and
processes
simpler and more clear-cut.
Work-Out was also designed to reduce, and
ultimately eliminate all of the
waste hours
and energy that large organizations typically expend in performing
day-to-day operations.
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25 Lessons from
Jack Welch
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