Sustainable Growth:

Innovation Management

Case Study:  Infosys

Innovation Management Strategy

 

By K. Dinesh, Board Member, Infosys, India

 

Global Benchmarking

  • International accounting norms

  • World-class quality

    • 1993 – among the first Indian companies to be ISO 9001 certified

    • 1997 – the first to be assessed at SEI-CMM Level 4

    • 1999 – assessed at SEI Level 5

    • 1999 – Infosys featured in the first ever case study of successful CMM implementations worldwide

3 Strategies of Market Leaders

Employee Retention

  • Innovative human resource (HR) practices

  • Attractive employee stock options

    • more than 1800 Rupee millionaires

    • more than 200 Dollar millionaires

Innovation-friendly Organization

Enterprise Challenges Today

  • Rapid business process changes

  • Rapid changes in technology

  • Emergence of technology intensive business models

  • Business process standardization and integration across organizations

  • Reduced time to market for new services, products

Competitive Strategies

Infosys – a Pioneer and an Innovator

  • Pioneered the global delivery model for IT services, which is today a sustainable competitive advantage for the entire Indian IT industry

  • The first Indian company to recast financials in accordance with US GAPP standards

  • The first Indian company to be listed on an American stock exchange

  • The first company to conceive and implement ESOP – emulated by many companies in India

  • The first Indian company to be assessed at SEI-CMM Level 4

Yin and Yang of Value Innovation

High Standards of Corporate Governance

  • The first recipient of the UTI Award for Corporate Governance – chosen from over 7500 listed companies in India

  • Infosys annual report has redefined standards for disclosure and transparency in India

The Fundamentals