-
Learn something about the country, local customs, and
cultural sensitivities to avoid making
faux pas while abroad.
-
Err on the side of formality. Be low-key in dress, manners, and
behavior.
-
Don't rush greetings and introductions in an effort to get down
to business quickly.
-
Expect your meetings and
negotiations to be longer
than anticipated. Build more time into schedules.
-
Don't show impatience or irritation. Politeness and respect
matter.
-
Express yourself carefully. Accents, idioms, and business jargon
may be unfamiliar.
-
Listen attentively to
show that you care about what is being said.
-
Indicate a sincere interest in your colleagues, their concerns
and issues, to build
win-win solutions.
-
Don't put global colleagues on the spot or cause loss of face by
being too direct or expecting a "yes" or "no" answer.
-
Avoid public criticism or comparison with your own country.
-
Familiarize yourself with customs surrounding gift-giving and
business entertaining.
-
Build relationships and
trust, which is the key
to successful global
partnerships.
