Business Communication Tips
Believe that everyone can win and
constantly seek mutual
benefit in all business interactions.
Avoid offensive or battlefield metaphors that reinforce a win-lose
rather than a win-win attitude....
In his best-seller
The Seven Habits of Highly Effective People,
Stephen R. Covey defines Win-Win as a frame of mind which constantly seeks
mutual benefit in all human interactions.
Win-Win means that agreements or
are mutually beneficial, mutually satisfying.
Win-Win sees life as a cooperative, not a
competitive arena. Most people tend to think in terms of dichotomies:
strong or weak, hardball or softball, win or lose. But that kind of
thinking is fundamentally flawed, because it is based on power and
position rather than principle.
Win-Win is based on the paradigm that there
is plenty for everybody, that one
is not achieved at
the expense or exclusion of the success of others.
Win-Win is a belief in the third
alternative. It’s not your way or my way; it’s a better way, a higher
Turn Problems to Opportunities:
Grow a Win-Win Mindset
To grow a Win-Win mindset, you need to focus on
the development of three
Integrity means treating everyone by the same set of principles.
Conforming reality to our words – keeping promises and fulfilling
expectations. Being loyal to those who are not present.
Maturity. Maturity is the
between courage and consideration. Expressing feelings and convictions
with courage balanced with consideration for the
feelings and convictions of another person requires maturity,
particularly if the issue is very important to both parties.
An Abundance Mentality. An abundance
mentality flows from a deep inner sense of personal worth and security.
It is a paradigm that states that this is a world of plenty and that
there is enough for everybody. It results in the sharing of prestige, of
profits, of decision making. It opens possibilities,
options, alternatives and
is a win-win
all-round – for employees, managers, customer and the company as a whole. It
liberates the organization. It fosters employee loyalty, effective
problem-solving and high