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Coaching Spectrum: The Ask/Tell Repertoire

From Telling and Controlling to Asking and Empowering

 

Coaching Spectrum: The Ask/Tell Repertoire

 

   

Coaching is far more effective than micro-management.

Max Landsberg, the author of The Tao of Coaching, lists the following benefits of Asking and Telling

 

 

 

Benefit

Tell what and how

Ask questions and paraphrase

When to use

Very simple tasks

Critical tasks where failure would lead to disaster

Tasks which the player will need to repeat in some form in future

Quality of task completion

Lower, unless the player's role is to implement a very simple task that has very little scope for being redesigned

Higher, if the player has reasonable skills and creative ideas to bring

Learning by the player and the coach

Lower

Higher

Motivation of the player

Lower, unless the player feels completely lost

Higher in most cases

Initial time from the player and the coach

Slightly less for simple tasks

Slightly more, depending on speed of the player's learning

 

 

 

The Art of Questioning

You must practice a lot to develop and master your art and skill of effective questioning.

The general idea of the learning questions is "to prompt the learners into exploring issues in depth either by direct questions or by implied questions – even a raised eyebrow – so that they become more aware of what is going on and can eventually coach themselves and other.  Feedback can then be used to discuss progress and provide guidance, but still by using questions and the main vehicle for progress whenever possible," says Tony Atherto, the author of How To Be Better at Delegation and Coaching.

 

Self-Coaching

6W Questions

NLP Questions

GROW Model

Coaching

Skill-Will Matrix

Motivational Coaching

KoRe e-Coach

User Experience