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①
When words devalue your feelings
②
When silence allows you to
maintain your dignity
③
When you are provoked into a
fight or an ill-considered
remark
④
When someone speaks in anger,
not hearing you at all
⑤
When someone asks you about
something, arguing only for the
sake of arguing
⑥
When the other side's goal is
not to understand, but to
humiliate
⑦
When you
anticipate that your words
will be deliberately distorted
to your disadvantage
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