Successful Practices

Culture of Questioning

 

 

 

Vadim Kotelnikov (VadiK) business guru, teaching by example  

"Effective questions make people think about new ways of doing things. How can you create a culture of questioning? Lead by example – start with yourself. Ask lots of questions. Ask better questions if you want to get better answers. Exploration of possibilities, discoveries, innovation, and progress startt with challenging assumptions, asking searching “Why?” and “What if?” questions, and plying “What if” scenarios."

~ Vadim Kotelnikov, Founder of Innompic Games

 

 

 

   

Google

 

 

 

 

"We run the company by questions, not by answers. So in the strategy process we've so far formulated 30 questions that we have to answer. I'll give you an example: we have a lot of cash. What should we do with the cash? Another example of a question: we have AdSense for content, where we're monetizing the Web. How do we make that product produce better content, not just lots of content? How we do make sure that in the area of video, that high-quality video is also monetized? What are the next big breakthroughs in search? And the competitive questions: What do we do about the various products our competitors are offering? You ask it as a question, rather than a pithy answer, and that stimulates conversation. Out of the conversation comes innovation. Innovation is not something that I just wake up one day and say 'I want to innovate.' You get a better innovative culture if you ask it as a question.“

~ Eric Schmidt, the former CEO of Google

 

 

 

   

Toyota

 

 

 

Zen proverbs

Where there is great doubt, there will be great awakening; small doubt, small awakening, no doubt, no awakening.

Zen proverb

 

 

In Toyota's culture, leaders help employees grow. They do so by asking questions that stimulate thinking and problem-solving among their teams.

This approach is a key component of the company's continuous improvement (Kaizen) journey, Kaizen culture, radical improvements (Kaikaku), innovation, and maintaining high standards of quality and efficiency.

One of the core principles of Toyota Production System (TPS) is the concept of "Genchi Genbutsu," which means "Go And See for Yourself." This encourages employees at all levels to ask 5-Why questions to understand the root causes of problems.

The Toyota's questioning culture fosters an environment where every employee feels empowered to ask effective questions and contribute to the company's success... More

 

Questioning Culture

Question-based Management

Creating Sustainable Profits : 9 Questions To Answer

Leading Change by Encouraging Questions

Types of Questions

Jack Welch's 5 Strategic Questions

Self-Coaching 6Ws Questions

Learning SWOT Questions

 

 

 

 

   

Dell

 

 

 

 

"By questioning all the aspects of our business, we continuously inject improvement and innovation into our culture. Encourage your people to think about your business, your industry, your customers innovatively. Ask a different question – or word the same question in a different way. By approaching a problem, a response or an opportunity from a different perspective, you create an opportunity for new understanding and new learning."

~ Michael Dell, Founder and CEO of Dell Inc.

 

Challenge Assumptions

Culture of Creative Dissatisfaction

4 Why-questions of True Success

4 Levels of Problem Solving

Reframing