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I. Having a long-term philosophy that
drives a long-term approach to building a
learning organization
① Base your management
decisions on a long-term philosophy, even at the expense of short-term
financial goals
II. The
right process will produce the right results
② Create a continuous process flow to bring
problems to the surface
③ Use "pull" systems to avoid overproduction
④ Level out the workload (heijunka). (Work
like the tortoise, not the hare)
⑤ Build a culture of stopping to fix
problems, to get
quality right the first time
⑥ Standardized tasks and processes are the
foundation for
continuous improvement
and
employee empowerment
⑦ Use visual control so no problems are
hidden
⑧ Use only reliable, thoroughly tested
technology that serves your people and
processes
III. Add value to the organization by
developing its people and partners
⑨ Grow
leaders who thoroughly understand the
work,
live the philosophy, and teach it to
others
⑩ Develop exceptional people and
teams who follow your company's
philosophy
⑪ Respect your
extended network of
partners and
suppliers by challenging them and
helping them improve
IV. Continuously solving root problems to
drive organizational learning
⑫ Go
and see for yourself to thoroughly
understand the situation (Genchi Genbutsu).
⑬
Make decisions slowly by consensus,
thoroughly considering all options;
implement decisions rapidly (Nemawashi).
⑭
Become a
learning organization through relentless
reflection (hansei) and continuous
improvement (Кaizen). |
