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The world is the same, but
each person perceives it
differently.
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Take Perceptual
Differences Into Account
Perceptual differences occur when individuals are exposed to the
same stimuli and perceive them in different ways. Be aware of the
lenses of our perceptions that make us see things as we are not as
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To
be able to recognize,
appreciate, adapt to, manage,
and benefit from perceptual
differences, develop perceptual
awareness and empathy.
Be
willing to take different
perceptual positions to get
a deeper insight into driving
forces, differences and
synergy opportunities.
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All too often the way you frame a problem contains an assumption
that prevents you from solving it.
Reframing the issue is often the first step toward a great solution.
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In
win-win conflict resolution and/or negotiation,
empathize to understand perceptions , be flexible
and reframe issues, if required. Reframing is about
considering every issue from many different aspects
in order to see
the full picture. You can reframe context,
content, and/or value to be created. If you don't
reframe, you can see just one side of the situation.
Reframe a situation, a challenge, or a problem, and
you will discover other sides of it and better ways
to address the issue!
Focus on the desired outcome and learn flexibility
from water – don’t try to break concrete walls, flow
around obstacles towards your destination. Paint a
bigger picture that will help the both parties
fly well above the minor barriers that block your
progress now. Focus on similarities and harness
differences to achieve a common goal.
Understand and Manage
Perceptions in Negotiations, Conflicts, Marketing,
and Collaborations
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