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Maintain a delicate balance
between sensitivity and
authority, between
the whole and the parts,
between
loose and tight leadership
style, internal (creating value
for organization and employees)
and external (creating value for
investors, customers, and
society as a whole).
Look at your business from outside-in
as well as inside-out and ask these questions relentlessly:
What's happening in the marketplace?
How the needs are changing? What's causing the changes?
Where are the resulting
opportunities?
Having answered the above questions,
work backward:
What needs do we satisfy now? What
need could we satisfy now? In future?
What's the gap between them and what
we do now, and how to bridge it?
What advantages and capabilities do
we need to strengthen or create? What old competencies should we deemphasize?
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