At the same time, employees who were cited for great
service
through the contest had also a chance to win prizes. Winners were
chosen based on how the actions described in their entries had reflected key
customer loyalty drivers and Avis
values.
"Without our employees' strong
commitment to consistently exceeding
customer service
standards, 'We Try Harder' would
just be an empty slogan,"
~
Robert Salerno, President of a
parent company of Avis.
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