Customer Success 360

Creating Customer Value

Case Studies Best Practices

Customer Value Creation International (CVCI)

Business e-Coach   Success 360   Emfographics

 Vadim Kotelnikov, founder of 1000ventures - personal logo   Kore 10 Tips   One World, One Way, icon, logo 


Vadim Kotelnikov

If it creates value for customers it creates
value for business,
and vice versa

Member of CVCI Advisory Council


Customer Value Creation: Yin-Yang Strategies

CVCI is a nonprofit devoted to the advancement of companies and organizations to transform their organizations and have a customer centric management practices by creating value for their customers.

CVCI provides members with the key solutions to sustainable profit, found in a deeper understanding of what drives value for customers, how to communicate value and how to manage an organization. CVCI helps members learn how to define their customers value and how to align the entire company to focus on value creation.

The Tree of Business Success

Balanced Business System

3 Strategies of Market Leaders

CVCI and its Advisory Council is a global community, welcoming people from every discipline and culture who seek a deeper understanding of setting and implementing a business strategy where the customer and the value they realize is the primary focal point.

Customer Success 360

Customer Care

Creating Sustainable Profits: 9 Questions

Create Customer Value: 10 Lessons from Konosuke Matsushita

Empathetic Marketing



Add More Value for Your Customer

Modern ICT-powered Value Chain

Benefits of e-Business

Customer's Perspective of Quality

Deep Customer Focus: 10 Breakthroughs

Customer Service    Customer Intimacy

Innovation Is Love

Service-Profit Chain

Benefit from Your Competitors


Listening To Your Customers

Customer Listening Tips    Customer Feedback


Value Innovation

Innovation Is Love

Customer-driven Innovation

Trend Spotting Tips

Customer Partnership


Best Practices and Success Stories

CVCI Guiding Principles

Customer Care

Creating Customer Value

Asian Home Gourmet

Dell Computers    Dell Inc.: EON Solution

Market Segmentation by Dell Inc.

Google's 9 Notions of Innovation

Steve Jobs

Estee Lauder

Konosuke Matsushita

Toyota Production System

Succeeding Online

A Drop that Grew Larger than the Ocean

Market Segmentation by Business e-Coach

Fun4Biz    Advertising Slogans

Cimcoin    eRaritet


BlueSnap's GoGuides Contextual Help