VALUE CHAIN MANAGEMENT: e-Coach, Guidences, Tips, Best Practices

Creating Customer Value	Processes	Performance Management
Customer Value Journey Customer Experience >> Formulation ‖ Implementation Strategic Achievement Value Innovation Customer-driven Innovation Co-innovate with Your Customers and Suppliers Managing for Results 8 Perceptions ▪ Results-based Leadership Service-Profit Chain Organization Entrepreneurial Organization >> Entrepreneurial Staff Culture >> Team ‖ Customer-focused ‖ Questioning Inspire Your Team ▪ Team Creativity >> 10 Tips Innovation-friendly Organization >> Culture Leadership >> Creative >> DOs and DON'Ts Efficiency Improvement Productivity ● Continuous Improvement ● Lean ● Quality Kaizen Mindset ● Kaizen Culture ● Suggestion Systems Problem Solving >> 4 Levels >> Opportunities ‖ 5 WHYs	Managerial Leadership Inspirational Leadership ▪ Management-Leadership Synergy Leverage Diversity >> Synergize Diversities Project Management Strategic ▪ Business Systems Approach Innovation Innoball Jazz of Innovation >> Yin-Yang Balance ‖ 11 Tips ICT-powered Value Chain IT Architect >> IT/Business Alignment >> 10 Tips Website >> Customer-focused ‖ Customer Engagement e-Business >> Benefits ‖ Adoption ERP ● e-Commerce ● CRM ● Virtual Integration Enterprise-wide Business Process Management (EBPM) Supply Chain >> State of the Art Extended Enterprise Connected Enterprise Virtual Integration >> Dell Measuring System ▪ BSC ▪ Innovation ▪ Cleaner Production	System Benefits ▪ Employee Performance Management Develop Employees >> Coaching Empowering and Energizing >> Inspiring ‖ Energizing Involving ▪ Empowerment >> Why ‖ 10 Steps Teamwork >> Synergistic Team ‖ Intellectual Teamwork Individual Performance Increase Your Individual Performance >> Be the Best Possible Right Job ● Skill / Will Matrix Innovation Innovation vs. Operations ● 10 Commandments Innovation System Innovation Strategies >> Strategic Creativity ‖ Strategic Alignment Innovation Project Management >> Radical KoRe 10 Innovative Thinking Tools Enemies of Innovation >> Why New Products Fail Examples Motivating and Communicating ● Kaizen ● TQM in Japan Change Management Change Program ● Overcoming Resistance To Change

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