The Key to Discovery

Discovering what works requires that you understand the casual links between inputs and outputs. When it comes to searching for cause-effect relationships, perhaps the most suitable model that emerges is the method of experimentation that allows the most efficient scientific progress, the scientific method as a model for discovery.

The process could begin with a strategic creativity or just a brainstorming session, listing potential experimental activities, followed by an INNOBALL simulation game played with the most promising opportunities to reduce the cost and increase the success rate and payoffs of experiments... More

Balanced Organization: 5 Basic Elements

Metal (Empowered Employees):

• Innovators have freedom to experiment, fail, and begin again more intelligently...More

In innovation, "Ready-Fire-Aim" is often Better Than "Ready-Aim-Fire"

Tom Peters talks about going for “ready, fire, aim” as a better approach than “ready, aim, fire.” Don't  take too long procrastinating rather than just getting on with it and treating failures as learning opportunities. Without action, you cannot know whether or not what you are thinking about will actually work.

Sounding smart should not substitute for doing something smart. Actions count more than elegant concepts and plans. Create an inspiring corporate culture of “fire” rather than “aim” to send out strong messages about the value of action rather than talk and instill confidence in your people.⁵

 Silicon Valley Firms

In the Silicon Valley, strategic alignment – the process of linking innovation strategy with corporate vision, goals, objectives, and strategy – results as much from tacit understandings as explicit ones. "And Valley leaders know that you'll never achieve perfect alignment without squelching creativity and experimentation. Organizational norms and entrepreneurial experience continuously reinforce the opportunism from which new discoveries and alignment can spring."¹

 Dell Inc.

"To encourage people to innovate more, you have to make it safe for them to fail," writes  Michael Dell⁸, the Founder of Dell Inc. "If a team experiments with something and says "These are the facts. This doesn't work and here's why," that's not failure. That's a learning experience and, typically, an important milestone on the road to achieving success."

"Our business is by definition full of innovation and experimentation because so many things that we try haven't ever been done before. We're facing new challenges and can't look to history because it's not relevant... We're often faced with problems that we know represent an opportunity and it's up to us to create an entire business out of it. That's the fun staff. But we also know that if we don't do it, someone else will. We're forced to innovate to stay ahead of the competition. And when you're dealing in an industry that's changing so dynamically, there are often more unknowns than knowns."

"You also need to embrace an experimental attitude in making decisions. Sometime you can't wait for all the data to present themselves before making a decision. You have to make the best decision you possibly can based on your experience, intuition, available data, and assessment of risk. There's a guaranteed element of risk in any business, so experiment – but experiment wisely."

Customer-driven Innovation: 7 Practice Tips

Involve everyone, require every person, regardless of their position, to spend time on customer contact and services activities. Ask all your employee to get on board with customer-driven innovation and value innovation. Encourage experimentation and risk taking... More

 Case in Point  Discovery Center of Corning: Culture of Innovation...

References::

1. "Strategic Management", Third Edition, Alex Miller

2. "Sometimes a Great Notion", James C. Collins, Inc.

3. "Experimentation Is Easy, Learning Is Not," Vijay Govindarajan and Chris Trimble

4. "Strategy, Execution, Innovation," Vijay Govindarajan and Chris Trimble

5. "The Knowing-Doing Gap," Jeffrey Pfeffer and Robert Sutton

6. Relentless Growth, Christopher Meyer

7. "Don't Shout, Listen," Fara Warner

8. Direct from Dell, Michael Dell with Catherine Fredman

The Jazz of Innovation

Inspiring Culture