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Rapport
is essentially meeting individuals in their model of the world. This happens through
empathizing, matching the accessing
cues from words, eye movements and
body language.
Having rapport does not mean that you
have to agree, but that you understand where the other person or people are
coming from.
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Creating Rapport
To create rapport, it is important to
empathize with,
listen to emotions of, understand
perceptions of,
adapt to,
mirror, match, and pace the person or persons with whom you are
communicating or collaborating.
In order to do so, it is important for you to open your sensory channels and
engage all your senses. |
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You can train yourself to build and refine
this operational skill.
Your People Skills
"Opening your sensory channels provides you
with the ability to see, hear, and sense external changes (minimal cues,
both verbal and nonverbal) presented by individuals with whom you are
communicating. This is the first step to eliminating an internal
response and mind reading."
~ Kevin Hogan and William Horton, the
authors of Selling Yourself to Others
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Community-wide Rapport
Community-wide rapport is
friendship and mutual sympathy
effective and operative throughout
the whole community. Its pleasures
structure spiritual, moral and
collaborative interactions between
individuals in such a way that all
parties enjoy it and benefit from
it.
Example |
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