SUGGESTION SYSTEMS: Japanese Suggestion Systems - improving processes, Kaizen; Continuous Improvement; American Suggestion Systems - improving results; Fun4Biz Suggestion System

Continuous Improvement Firm (CIF)

Suggestion System

Corporate Suggestion System

Suggestion System is a method by which the ideas and suggestions of the employees are communicated upward through the management hierarchy.

Social Suggestion System

In open social online systems, like Innompic Planet of Loving Creators and Fun4Biz, service architects collect suggestions from users in order to create greater value and improve user experience.

Keep learning forward for if you strop learning, you stop creating history and become history.

The suggestion system is an integral part of an established management system that aims at empowering employees and involving employees in continuous improvement practices and nourishing the Kaizen Mindset − a continuous improvement attitude.

Suggestion System Defined

Suggestion System is a method by which the ideas and suggestions of the employees are communicated upward through the management hierarchy.

Efficiency

Kaizen

Kaizen Culture

Thank not those faithful who praise all thy words and actions; but those who kindly reprove thy faults.

Socrates

Japanese-style vs. American-style

The American-style suggestion system stresses the suggestion's economic benefits and provides economic incentives.

The Japanese-style suggestion system stresses the morale boosting benefits of positive employee participation.

Example → Canon's Suggestion System

Even though both the Japanese and American systems are called suggestion systems, they are totally different. The Japanese system has all employees involved in continuous improvement activities, while in America it is a cost savings system where small ideas are not welcome.

Competitive Advantage of Japanese and American Companies

Continuous Improvement Culture: Japan vs. the West

According to Masaaki Imai, the author of Kaizen, Japanese managers have more leeway in implementing employee suggestions than Western counterparts. Japanese managers are willing to go along with a change if it contributes to any of the seven goals of the suggestion system. This is a sharp contrast to the Western manager's almost exclusive concern with the cost of the change and its economic payback.

Anything worth doing is worth 100%.

Konosuke Matsushita

One of the reasons we went through such a remarkable growth period was that we had this atmosphere of free discussion.

Akio Morita

I regarded our progress merely as an invitation to do more – as an indication that we had reached a place where we might begin to perform a real service.

Henry Ford

We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

Jeff Bezos

Teaching by Example

Fun4Biz Suggestion System

Fun4Biz is a vertical social network – it helps people grow as creative entrepreneurs.

The primary goal of the Fun4Biz suggestion system is to improve people, to unlock their creative power and make continuous improvement an enjoyable habit... More

Advanced suggestion system Fun4Biz social netowrk

Innompic Games

At Innompic Games that help people grow as loving creators,
we ask participants what could be done better next time.

Each participant is invited to give
three suggestions.

Innompic Games the Art of Innovation A-to-Z/360 suggestion system

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