|
●
See
problem solving
as
cross-functional
collaborative and
systemic
approach.
●
Emphasis on
process
– establish
a way of thinking oriented at improving processes, and a management
system that supports and acknowledges people's process-oriented
efforts for improvement.
●
Start with scarcity. It's hard to see
the need for
Kaizen when resources are plentiful.
● When there is a worker or
supplier performance problem, don't replace them. Keep them and
help them improve instead. |
