Customer Experience (CX) Holistic Approach VadiK Inventor Author Founder   The aim of Customer Experience Management (CXM) is to ensure that customers are completely satisfied – or more than satisfied – in order to gain their loyalty and to turn them to repeat customers and brand ambassadors.   Love breeds love. Love your customers, and they will love you back. VadiK Inventor Author Founder Coaching by Example   Helping people grow a Loving Creators What participants of INNOMPIC GAMES like most   You’ve got to start with the customer experience and work backward for the design and the technology. Steve Jobs   The service-profit chain is a powerful phenomenon that stresses the importance of people – both employees and customers – and how linking them can leverage corporate performance. The service-profit chain is an equation that establishes the relationship between corporate policies, employee satisfaction, value creation, customer loyalty, and profitability.   Love for customers is the springhead of the cascade of innovations and the river of revenues. VadiK Inventor Author Founder We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better. Jeff Bezos Amazon   Customer Partnership Customer partnership is more than "putting customers first", or  finding mutually satisfactory solutions to shared problems, co-innovation, or beta-testing new products, or  a dedication to excellence in every sale or service encounter. It also requires commitment to forging long-term loving relationships that create dynamic synergies of knowledge, security, and adaptability for both parties.   Customer Value Customer Value Journey How To Build the Best Customer Experience  Customer Satisfaction   It's our goal to know our customers' needs as well as or better than they do. Michael Dell After-sales service is extremely important; it is through such service that you get permanent customers. Konosuke Matsushita Passion-driven value innovation is an entrepreneurial way to tell customers, "We love you!" VadiK Inventor Author Founder Mini-courses   Your growth boosters   Teaching by Example   In-Company e-Library Innovation Process A-Z/360 Customer Success 360 Happy Business Marketing Rainbow Digital Marketing Head of Growth Lessons from Business Legends