Diversity as a Managerial Approach |
Unleashing the Power of
Integrated Opposites
Solving Problems Created
by Diversity1
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treat people first and foremost as
individuals
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acknowledge the special circumstances or particular context that may
lead to exclusion for some groups of people
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work to change that situation
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develop a workforce within which people are valued for the
contribution they make
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The
GE Leadership Effectiveness Survey (LES)
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Fully utilizes diversity of team members (cultural,
race, gender) to achieve business success.
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Values and promotes full utilization of global
and work force diversity.
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Demonstrates global awareness / sensitivity and
is comfortable building diverse / global teams...
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New
Product Development
by
Cross-functional Teams
Recommendations
to Top Executives4 |
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Keep the team small.
Increased functional diversity on
the teams does not necessarily increase
innovation. Social cohesion between the members of a team
can suppress the exchange of views, since cohesive groups focus
on maintaining relationships and seeking concurrence. Cut back
on number of functional areas represented on the team, so as
help the team crystallize its identity...
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Diversity Defined
Diversity is a specialized term describing a
workplace that includes:
A Healthy Company Balances
Its Diverse Communities
Even as a healthy company pursues its own discrete
goals, the company views itself as interdependent with others stewarding
resources for the benefit of the larger communities to which it belongs. Leaders
acknowledge, honor, and constructively reconcile competing stakeholder demands.
The company treats everyone with dignity and respect...
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Steelcase
Steelcase was founded in 1912 by people with a
strong commitment to integrity and doing the right thing for their
employees, customers, business partners, associates and neighbors.
In all of their diversity efforts, internal and
external, Steelcase sets the industry standard...
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Manage Cultural
Differences
Anthropologists discovered that, when faced by
interaction that we do not understand, people tend to interpret the others
involved as "abnormal", "weird" or "wrong". Awareness of
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cultural differences and recognizing where cultural differences are at work
is the first step toward understanding each other and establishing a
positive working environment. Use these differences to challenge your own
assumptions about the "right" way of doing things and as a chance to learn
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new ways to solve problems...
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Synergize Diversities
To be successful in
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today's complex, rapidly changing and highly competitive world, you must
embrace, manage and
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synergize critical opposites. You can
inspire
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innovation
and find a strategic
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competitive advantage in an
organizational and
cultural
context by seeking to leverage, rather than diminish, opposite forces.
People with different
cultural, educational, scientific, and business
backgrounds will bring
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different frames of reference to a
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problem and can
spark an exciting and dynamic
cross-pollination of ideas...
More
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Creative Problem Solving:
Switching Perceptions
Balanced Organization: 5 Basic Elements
Wood (Corporate
Capabilities):
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