The Elements of E-Commerce

Your business may be small-but the Internet lets you think big. Whatever product or service your business offers, the Internet levels the playing field and lets you compete with bigger businesses, reaching customers around the world who can conveniently buy from your online storefront 24 hours a day.




In the competitive world of the Web, growing your business and increasing your profits online requires careful planning and important steps. For every successful e-commerce businesses, there are dozens that fail because they don't address basic risks and pitfalls along the way. So to take full advantage of the e-commerce opportunity, make sure you base your Web business on a solid foundation that covers every element of e-commerce:

Establish your identity. The right domain name, or URL, can make the difference between a memorable e-commerce identity and getting lost in the online crowd.

Find the right online home. For brick-and-mortar stores, location is everything. Your Web business needs the right home, too. Purchase and set up your own Web server, or find a home for your site with a reputable Internet Service Provider (ISP) or a dedicated server.

Build an attractive storefront. With the right tools, creating a Web site is easier than ever, but following some basic guidelines will help make your site easy and fun for customers to navigate. And that means more sales for you. Know also most common reasons for chargebacks in retail and streamline your deduction management processes.



Let customers know they can trust you. In the anonymous world of the Internet, customers will provide you with private information, like credit card or phone numbers, only if they're sure your site is legitimate and the information they send you is protected. Make sure your site is secure-and that your customers know it.


Jeff Bezos story lessons quotes

We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

Jeff Bezos



Jack Ma quotes

I'm not a tech guy. I'm looking at the technology with the eyes of my customers, normal people's eyes.

Jack Ma




Make it easy for customers to pay you. You can set up your site so customers can pay by keying in a credit card number. But how will you process that transaction? Make sure you not only offer customers a variety of convenient payment methods, but that you can process them all reliably.

=> 6 Tips for Making Online Payments Easy for Customers




Let the world know about your site. A memorable domain name, a great looking design, and top-notch products and services can make your site successful only if customers know about it. Promote your site to drive traffic to it. 

=> How To Promote Your Website



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