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STRATEGIES
Solutions: Good, Better,
Best
4 Types of Problems
4 Levels of Problem-Solving
Ask the Right Questions
Positive Problem Solving
Restore the Balance
A-to-Z of Creative Problem
Solving (CPS)
How To Find a Creative
Solution
Treat Problems as
Opportunities
Turn Problems To
Opportunities
Turn Failures To
Opportunities
TECHNIQUES
Simple Solution
Flexible Achiever
Work
Backward
Strategic Problem Solving
Solving People Problems
Selling is Problem Solving
CPS: Different Perceptual
Positions
Subconscious Problem Solving
Brainstorming Rules
Suspend Judgment
THINKING SKILLS
Creative Problem Solver
Beginner’s Mind
Multi-sensory Immersion
How To Defeat a Mightier Opponent
Defeating a Mightier Opponent: 6 Keys
Challenge Assumptions
“Why? What If?” Questions
Think Outside the Box
CLASSIC METHODS
Socrates;
NLP;
Roger von Oech;
GE
Work-Out;
Toyota;
5-Why
Technique;
McKinsey;
Fidelity Investment;
Harvard Negotiation Project;
Conflict Resolution: No-Lose
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