Encouraging
Initiative-taking Attitude in a Russian Organization
In an attempt to encourage an independent,
initiative-taking attitude, the mayor of a city in an oil-reach province of
Russia officially prohibited the use of the following phrases by any
employee when meeting with superiors:
"I don't know."
"Why would I need that?"
That's impossible."
That would cut into my lunch
break."
That's not my responsibility."
My secretary made an error."
I don't recall you telling me
that."
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