①
To become a
market leader,
develop
market dominance strategies, deliver more than you promised, go beyond
and above customer expectation – package the expected and unexpected
to succeed.
②
Send your customers and prospects surprise gifts;
spread the love around; reward your best customers via a surprise;
take care of even your most casual customers to create amazing
customer experience and turn them into
loyal
shoppers.
④
Focus on
customer-driven
value innovation
– every day! Be unique in your approach to creating and delivering
customer value
to
stand out from the competition.
Customers like uniqueness, and
they will view their relationship with your
business as a special, rewarding one.
