|
|
Two-Part Strategy To Implement
|
|
|
①
Agree that there is no
'Win-Lose', there is either
'Win-Win' or 'Lose-Lose', and
chose to
think 'Win-Win'.
②
Introduce a universal common
enemy to be conquered (a big threat)
and launch a collaborative
inspiring and creative journey
toward a common Win-Win goal. |
|
The Win-Win approach to conflict
resolution produces a solution
that brings mutual need
satisfaction and is acceptable
to everyone because everybody
feels a winner.
|
|
|
|
|
Your proposed Win-Win
approach is to be articulated immediately when you
start talking in order to create a positive
first impression within 30 seconds:
Start your communication with such a statement: The
case is not about Me
vs. You, it is about us against a dangerous
common enemy. |
|
|
|
|
Example
This case is not about A vs. B,
is about A and B joining hands
to prevent a crime from being
born from a small mistake.
|
|
|
|
A mistake that is not corrected is
a real mistake... If you are not ashamed of your mistakes you
make them crimes. |
Confucius |
|
|
①
Agree to use the Win-Win
approach
First, agree that this is the
Win-Win approach that needs to
be used. |
|
|
|
|
Agree that
there is no 'Win-Lose', there is either
'Win-Win' or 'Lose-Lose', and chose
'Win-Win'.
Often, getting the other party to
agree to adopt the
Win-Win mindset is the most difficult step of this process. You
may have to take them out of their comfort zone first. Do this
creatively and gently.
|
|
|
It is
extremely important that the both parties of the
conflict were not forced to chose the Win-Win
approach, but did so willingly.
Sell benefits of the Win-Win approach, use the 'yes,
but' formula, be hard on
principles and soft on people... Or, better yet,
introduce a common enemy that must be conquered. |
|
|
|
|
①
Introduce a universal common
enemy to be conquered (a big
threat)
and launch a collaborative
inspiring and creative journey
toward a common
Win-Win goal |
|
|
|
|
A Universal Common
Enemy
A crime that a small mistake can turn
into
if it is not corrected in time.
|
|
|
|
Play InnoBall Simulation Game
Play
InnoBall to simulate your
common journey from the current
state to an enemy-free future.
Joint creative activities unite
people at deeper levels and make
collaboration joyful.
|
|
|
|
|
Take
Perceptual Differences Into Account
|
|
|
|
|
The situation is the same, but each
party
perceives it
differently.
Develop perceptual awareness and empathy.
Be
willing to take different perceptual positions to get a deeper
insight into driving forces, differences and synergy opportunities. |
|
|
|
Boost Your
Innovative Thinking
|
|
|
|
KoRe 10 metaphoric
Innovative Thinking Tools (10KITT)
are to help you both anticipate
challenges, find creative
solutions, and turn problems to
opportunities.
|
|
|
|
|
Harmonized Synergy
Each component of a lasting peace −
all-inclusive love, the right flow of energies of Yin and Yang, and
wise strategizing and implementation − is important, yet it is their
creative integration and harmonious synergy that produces best
results. |
|
|
|