Association – the
state of being inside your own skin, seeing the world from your own eyes,
hearing the world from your own ears and feeling the emotions of the situation,
whether current, remembered or
Beliefs – assumptions
we make about ourselves, about others in the world and about how we expect
things to be. Emotionally held options treated as facts and the basis of our
everyday decisions, skills and behaviors.
Congruence – having
all parts of yourself working in harmony; being at one with yourself.
Criteria – the values
and standards used as the basis for
the state of observing yourself as if you were an outsider. Seeing and hearing
yourself from the outside. The effect of dissociation is to disconnect from
Eye accessing cues
– movements of a person's eyes that indicate visual, auditory or kinaesthetic
Filters – levels of
thinking that determine where we put our attention
and consequently what constitutes
perception. These filters determine how we
respond to situations and people.
Frame – the focus of
attention you give to something.
Linguistic – the
study of language and in the context of NLP the patterns in language that
communicate our thinking strategies.
– a form of personal and organizational hierarchy that impacts on
change and how
bring about change
for ourselves or for others. Consisting of environment, behavior, capabilities,
values, beliefs, identity and purpose.
Model – a
series of devices for achieving a better understanding of vague language
patterns, including specific questions for added clarification.
Metaphor – having a
parallel means of describing or observing.
Metaphors can be parables,
analogies, pictures, actions. Often used to influence the
unconscious mind and
bypass conscious resistance.
internal filters which people use to sort the information they receive in a
and which then determine their behavior.
Modeling – the
process of understanding the thoughts and actions that enable someone to
accomplish a task excellently. The process of unpacking your own and others'
conscious but especially unconscious strategies in order to duplicate the
Neuro – the way we use
Neuro-linguistic programming (NLP)
– the study of the structure of subjective experience. NLP is a process of
modeling and increasingly the term is used to encompass
the techniques and skills uncovered as a result of this process. The technique
and the name was developed by John Grinder and Richard Bandler in 1975.
Outcome (well formed)
that is characteristic of someone who consistently achieves what they want in
ways that are a win for others as well as themselves. Different from traditional
methods of goal setting in that it involves
the use of all senses, including
Pacing – respecting the
values, the needs and the style of
another person in a way that leads to
rapport. Going along with aspects of what is important to another and
Perceptual Positions – a technique to
increase your effectiveness in relating to others by extending your information
about the way they behave and how they make their choices; includes changing
your position and taking different views – your own, your prospect, and that of
an independent observer – of the situation to understand other peoples'
maps of reality...
Predicates – the
words we use that differentiate between
Programming – the
sequences of thinking and behavior patterns that constitute our strategies for
achieving the results we do.
Rapport – a process of building a
sustaining relationship of mutual trust, harmony and understanding. This happens
through matching the accessing cues from words, eye movements and body language...
Reframing – considering an issue from many
different aspects. The ability to make meanings of events in ways that work for
you and create desirable emotional states...
– representation of information internally through our basic senses, i.e.
pictures (visual), sounds (auditory), feelings (kinesthetic), taste (gustatory),
and smells (olfactory).
Strategies – a set
of thinking and behavioral steps to
TOTE (test – operate
– test – exit) ‒ the
used to guide behavior.