Winning Customers

 

Winning and Retaining Customers:

Marketing Strategy

Marketing Plan

in the New Economy of Rapid Change and Shortening Product Life-Cycles

By: Vadim Kotelnikov

Founder, Ten3 Business e-Coach Inspiration and Innovation Unlimited!

"The majority of people meet with failure because they lack the persistence to create new plans to take the place of failed plans." ~ Mark Victor Hansen 

Essence of Short-Term and Long-Term Planning1

  1. Short-Term Planning: Come up with an angle or word that differentiates your product or company

  2. Long-Term Planning: Set up a coherent long-term marketing direction that builds a program to maximize that idea or angle. It's not a long-term plan; it's a long-term direction.

 Create Customer Value: 10 Matsushita Lessons

 

 

 

Five Popular Innovation Myths

By Tom Peters

  • Myth Two: Complete technological specifications and a thoroughly researched market plan are invariant first steps to success... More

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Advertising Slogans

Unique Selling Proposition (USP)

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Competitive Strategy

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What's New?

 

In today's rapidly changing world, marketing plans based on what will happen in the future are usually wrong.

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Tracking Trends vs Traditional Market Research

As product life-cycles are shortening at an immense rate, traditional market research  – both quantitative and qualitative – can sometimes be more of a hindrance than a help. It is good at measuring the past and present. Besides, "traditional research has the drawback of relying on what consumers say, which is sometimes different from what they actually do in real life. People don't know what they will do until they face an actual decision."1

While you cannot predict the future, you can get a handle on trends, which is a way to take advantage of change and convert risks into opportunities. Spotting and tracking trends can be a very useful tool in dealing with unpredictable future.

Understanding What Motivates People

"You have to find out how to press the "hot buttons" that turn consumers on, and this reality means gaining an understanding of what motivates them in real-life situations."1

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Test Marketing Your New Products or Service

How do you test market a new product or service? How do you find out if people are actually going to buy it? First, make or get a prototype. Create or get a sample. If it's being manufactured somewhere else, get a sample of it. If you're going to manufacture it yourself, create a prototype so that you can show it, demonstrate it, photograph it. So that you can let people see it, touch it, feel it, and get an opinion from it... More

 

Winning Customers

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References:

  1. "The 22 Immutable Laws of Marketing in Asia", Al Ries, Jack Trout and Paul Temporal