Business Success 360
Vadim Kotelnikov
Inventor & Founder
Inspirational e-Coach
Innompic Games
Innoball / Fun4Biz
Emfographics
Customer Success 360
Customer is anyone who receives that which is offered by the value producer.
Creating Customer Value ▪ Value Innovation ▪ Marketing & Selling ▪ Retaining Customers
To some, customer is the king, to others, customer is the god.
To me, customer is a beloved friend I strive to make happier.
Customer Focus
Customer is not an object of marketing, customer is the one who, if pleased, pays your salary, and, if excited, brings you joy and inspiration.
If it creates value for customers it creates value for business
>>> Love for customers is the springhead of the cascade of innovations and the → river of revenues.
Happy Business
Passionate Team
Innovation is Love
Love Your Customers
Customer-driven Innovation
Empathize with Your Customers
White Marketing
Empathetic Marketing
Be a Helper
Loving Customer Relationships
Be a Loving Creator ● Planet of Loving Creators
Love breeds Love. → Love your customers and they will love you back. >>>
Create Customers
Invent a New Great Product
Innovate Proactively
Stand Out from the Competition
Radical Innovation
Win Customers
Surprise to Win
Competitive Disruption
Venture Marketer
Create Your Own Market Niche
Innompic Games >> Contests >> Mega-Innovation />> Innoball
Passion for and → care about customers is the first step – in the right direction! – in achieving your business goals.
Create Customer Value Value Innovation >> 10 Tips Product Innovation >> Invent New-to-the-World Product Customers of Innovations Beta-Testing Listen To Customers Observe Customers 10 Commandments of Innovation Customer-focused Culture
Create Customer Value Value Innovation >> 10 Tips
Value Innovation
Product Innovation
New-to-the-World Product
Customers of Innovations
Beta-Testing
Listen To Customers
Observe Customers
10 Commandments of Innovation
Customer-focused Culture
Involve Customers as Co-Innovators ● Customer Partnership ● How To Market Radical Innovations
Marketing and Selling
Virtuoso Marketing
Synergistic Marketing
Creative ●
Customer Value Proposition
Internet Marketing
Social Media Marketing
Sales Presentation >> Passionate
Sales Success >> Solve Problems
Salesperson ● Prepare to Sell
Customers Needs ● What Makes People Buy ● CMM ● USP ● Advertising ● Sell Benefits ● Question-based Selling Balanced Business System ● Customers Intimacy ● Engage Customers ● Customer Feedback ● 22 Laws of Marketing Advice by Great Achievers → Company's vision must be driven by the aspirations of its customers. Konosuke Matsushita Panasonic The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself. Peter Drucker If you don't sell, it's not the product that's wrong, it's you. >>> Estee Lauder It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages. Henry Ford Ford Moror I'm not a tech guy. I'm looking at the technology with the eyes of my → customers, normal people's eyes. Jack Ma AliBaba
Advice by Great Achievers → Company's vision must be driven by the aspirations of its customers. Konosuke Matsushita Panasonic The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself. Peter Drucker If you don't sell, it's not the product that's wrong, it's you. >>> Estee Lauder It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages. Henry Ford Ford Moror I'm not a tech guy. I'm looking at the technology with the eyes of my → customers, normal people's eyes. Jack Ma AliBaba
Advice by Great Achievers
→ Company's vision must be driven by the aspirations of its customers. Konosuke Matsushita Panasonic The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself. Peter Drucker If you don't sell, it's not the product that's wrong, it's you. >>> Estee Lauder
→ Company's vision must be driven by the aspirations of its customers.
Konosuke Matsushita Panasonic
Panasonic
The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.
Peter Drucker
If you don't sell, it's not the product that's wrong, it's you. >>>
Estee Lauder
It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages. Henry Ford Ford Moror
It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.
Henry Ford
Ford Moror
I'm not a tech guy. I'm looking at the technology with the eyes of my → customers, normal people's eyes.
Jack Ma
AliBaba
Listen to your customers and turn your customers into teachers.
Michael Dell Dell Inc.
Our job is to take responsibility for the complete user experience. And if it’s not up to par, it’s our fault, plain and simply.
Steve Jobs
Apple
My → passion is to create a better society for our future citizens.
Naryana Murhty Infosys
Infosys
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