"You don't get to be
a senior manager in our corporation
if you can't manage business at
different
stages of maturity."
~ Roger Ackerman
Refocusing on New Business Creation
Highlights of the
Corning's
Innovation Strategy
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The company's long-range
technological strategy emphasizes optic fibers, photonic parts,
and leading-edge ceramics
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In 1990s, new business creation had
become central to corporate strategy. Over 70% of business is now in
growing and new
ventures
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From 1995 to 2000, R&D
spending increased from 3.4% of sales to 8.4%, from $175 million to
$560 million; research space doubled; research personnel increased
by 67%, to more than 1,500 people
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In 1998, 57% of the
company's sales were from products less than four years old; in
2000, that portion had grown to 84%
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The company's market
capitalization rose from $9 billion in 1997 to $65 billion in 2000
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from 1998 to 2000, the
Corning's stock price rose tenfold, from less than $25 to more than
$280
Main source of information: Venture Catalyst,
Donald L. Laurie
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Internal Venture
Capabilities
Key Features
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Compared with many corporate
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innovation processes, Corning's internal venture capabilities differ in
three ways:
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Managers have a shared view of
trends discontinuities and future events that could have an impact on
industry and shape the future; they develop industry, systems, and
technology
roadmaps to develop the
innovation strategy
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Respect for company's researchers, who are
linked to the company's business objectives
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New business creation is central to achieving corporate strategic and
financial objectives;
cross-functional teams are involved at every stage of the
innovation process; employees recognize the
innovation process as the
creative source of next-generation systems and products.
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Employee Motivation
Banking on people's potential to
be
entrepreneurial
– to
solve problems
and keep
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innovation and
invention moving steadily along, Corning offers its
employees quality facilities, access to resources, long-term
commitment, and an attractive
compensation program that includes stock option.
It
rewards well its
best employees, including hourly workers, through performance bonus plans.
The size of the bonus may vary from 0 to 200% depending on the employee's
performance.
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Culture of
Innovation
Corning has
a long heritage of
inventing
new technologies and
creating new
businesses. It presents an excellent example of harnessing the benefits
of the
in-company ventures and the
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business systems approach
to new product development and
project management.
Managers of the company operate within a
shared context that encompasses
anticipation of future events that might
have an impact on industry.
>>>
Research, development, and the
innovation
process are the lifeblood of Corning. It is an integral part of its
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culture
and
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values-driven
tradition. It is a highly competitive process ‒ not all projects get funded.
Corning is oriented around
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innovation, built on
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constant reinvention.
"Discovering Beyond
Imagination" is a corporate
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slogan that embodies literal truth...
More
Vision and Core
Technological Competence
Corning invented optical fiber,
has deep knowledge of materials, technology, and high-speed manufacturing,
and also has a systems perspective of how the various pieces of an
optical communication network fit together. All that knowledge and expertise
fostered Corning's clear vision of the large and fast-growing optical
communications industry.
>>>
To form the
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corporate vision
and
technological strategy, a series of
day-long off-site meetings of company's ten top-line and technical managers
were held. These "deep dives" meetings were schedules every four to six
weeks. Besides shaping the Corning's technological strategy and finding ways
to
get close to customers, the meetings were also to build a sense of
informality, trust and shared understanding of the future among the ten
team
members. |
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Disciplined Approach to
Managing Innovation
Having realized that a disciplined
and highly managed
radical innovation
process for new product development makes the critical difference between
success and failure, Corning identified the
five steps
to
turning an idea into a successful new product.
General managers oversee a
mix of mature and growth businesses, as well as early-stage ventures...
More
The innovation process is used at
Corning not just for product development; it is also applied to achieving
process improvement.
Developing and Managing
Project Portfolio
Project selection is a highly
competitive and tightly managed process – not all projects get funded.
For new high-risk and high-potential-return projects, project teams work
hard to find opportunities for lowering costs and reducing risks.
>>>
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CEO
and the corporate
executive
team formally review individual projects three times a year,
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making decisions about the
portfolio.
Involving Cross-Functional
Teams
Cross-functional innovation teams are involved at every stage of the
innovation process and have access to every resource and technology that
is needed for project success...
More
Project Leadership
Corning realized that having a
sound
innovation process is not enough. What is important is how you
practice it. Thus, it's all comes down to
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leadership.
It's
project leadership,
not control by top management, that makes the process work.
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To maintain the rigor of the
innovation process, Corning selects
project managers on the basis of their
innovation
leadership skills and their
cross-functional understanding of technology,
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marketing and
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manufacturing. Corning gives
project leaders an autonomy to decide when to
go fast, call for a formal review, or to blow through a
prototype review
gate that combines prototype and product development steps in order to
accelerate time to market.
Two or three times a year, Corning
stages a companywide "Growth Day" at which it show-cases its emerging
products and businesses. The process is very informal. At the end of
presentation, top managers usually ask the project leader: 'What are you
worried about? What can we do to help you? We're not here to review you. The
only thing we require is that you make your milestones. What do you need?'
Involving Suppliers and Customers
Corning keeps it's customers, such
as Nortel Networks, end-users, such as AT&T, as well as OEM suppliers well
informed of its
technological strategy and product development plans. It uses road-mapping as a
co-innovation tool that allows suppliers and
customers to work together to build products. |
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