Negotiating

Negotiation is the  game of life and business, the lifeblood of relationships, and a positive way of structuring the communication process.  Whenever you attempt to reconcile differences, resolve disputes, manage conflict, influence others, establish or improve relationships you are negotiating... More

Joint Ventures

Joint ventures involve sharing the risks and rewards in an enterprise or project co-owned and operated for mutual benefit by two or more business partners. There are good business and accounting reasons to create joint venture with a company that has complementary resources, skills or assets, such as distribution channels, technology, or finance... More

New Employer-Employee Partnership

Today, people are your firm's most precious and underutilized resource. They are your firm's repository of knowledge and they are central to your company's competitive advantage. Well coached, and highly motivated people are critical to the development and execution of strategies, especially in today's faster-paced, more perplexing world, where top management alone can no longer assure your firm's competitiveness. A successful people partnership is a coherent set of people systems and processes that reflect the business environment, the enterprise strategy, and organizational values. Each one will be unique to an organization and its employees, but there are some key principles that are common to all the companies that are exploring the New People Partnerships... More

Customer Partnership

"Customer partnership is a shared journey to create a future for both parties that is better than either could have developed alone."³ The customer is the foundation of your organization's success. In today's turbulent times of rapid and chaotic change, "no force is more grounding and stabilizing than a partnership with customers."³ Creating a partnership with customers will help your organizations maintain the focus you need to make good decisions and harness the power and commitment you need to weather volatile times. Customer partnership is more than "putting customers first", or  finding mutually satisfactory solutions to shared problems, or  a dedication to excellence in every sale or service encounter. It also requires commitment to forging long-term relationships that create synergies of knowledge, security, and adaptability for both parties... More

Extended Enterprise: Virtual Integration

Through virtual integration, the walls between enterprises crumble. Companies stop being self-contained business units that produce products or services, and become integral elements in a larger system. In the new world of virtual integration, no matter who signs the check, all the people are working together for a common cause. Vertical integration performs, virtual integration innovates... More

Business Process Outsourcing (BPO)

Although the quest for cost savings inspired initial forays into offshore outsourcing, companies are now using offshore delivery to achieve significant improvements in business performance - transforming outsourcing from a tactical and technical point solution to a long-term business strategy for creating and defending competitive advantage. The decision makers are looking to leverage global sourcing to gain long-term process optimization, business-oriented measurements, and enhanced control over IT assets and activities.⁸... More