– a new domain of
intelligence that has immense relevance
to the increasingly global and diverse workplace.
Some aspects of culture are easy to see, the obvious things
like art and music and behavior. However, the significant and most
challenging parts of other cultures are hidden. These might include our
beliefs, values, expectations,
attitudes, and assumptions. Our cultural
and programming in these areas shape our thoughts, opinions and actions.
They also make us decide what is ‘normal’ in our eyes and create ‘us’ and
‘them’ mindset. Cross-cultural acceptance and communication problems
are caused by the perceived
deviation by other cultures from our version of normality.
Cultural intelligence will help you
, in particular:
In today's globalizing world, cultural
intelligence is a necessary tool for every manager who deals with
competitors, government, and other