High LQ managers empathize with their internal and external customers. They are open to understanding new trends and the impact they will have on their markets. Leaders with a high LQ adopt a customer-centric mindset, focus on meeting the needs of future customers and create – actively and systematically – a movement to achieve a future desired state.

High LQ strategists understand the growing role of customer empowerment and ensure that the firm is focused on developing solutions that will appeal to next generation customers.

Management by consciousness harmonizes people, resources and processes toward the fulfillment of goals leading to human development, social benefit and global welfare.