ideas from employees and turning suggestions into action
Problem Solving Strategies:
❶ Chose the issues to be discussed.
Select the appropriate
cross-functional team to tackle the problem.
Chose a "champion" who will see any Work-Out recommendation through to
Let the team meet for three days, drawing up recommendations to
improve your company's
Meet with managers, who
make decisions on the spot about each
Hold more meetings as required to pursue the implementation of the
Keep the process going, with these and other issues and
The Work-Out program was a way to
reduce bureaucracy and give every
employee, from managers to factory workers, an opportunity to influence and
improve GE's day-to-day
the goal of the
Work-Out program was to "clean up" GE, to
make workers more productive and
simpler and more clear-cut.
Work-Out was also designed to reduce, and
ultimately eliminate all of the
and energy that large organizations typically expend in performing
25 Lessons from