Coaching at Work: Main Objectives |
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to help players to grow, and to enhance
their performance and learning ability
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to increase the coach's effectiveness as
a
leader
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Distinctive
Advantages of a Coaching Organization |
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better development of people and
utilization of their talents through
unlocking their inner power and building their personal
capabilities
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better
employee empowerment
through developing them as self-leaders
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better utilization of individual and
collective
tacit knowledge – a
key to competitive advantage of a
knowledge enterprise – through continued cross-coaching
exchanges
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better teamwork through better
understanding among team members and deeper integration of their
activities
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e-Coaching
versus e-Learning
Differences & Complementarity |
e-Learning |
e-Coaching |
Helps you
learn a specific subject |
Helps you
identify and define your specific
goals, and then organize yourself to attain these goals |
Subject-oriented mentoring approach: focuses on the subject matter |
Person-oriented coaching approach: focuses on building your
personal capabilities and skills |
Helps you
learn functions you've never done before |
Helps you
apply yourself personally in new ways |
Passes
knowledge to you |
Helps you
unlock your true potential and generate innovative ideas |
Concentrates on the depth of knowledge; develops your functional
excellence |
Concentrates on the width of knowledge; develops your
cross-functional excellence |
Facilitates vertical in-depth thinking |
Facilitates
lateral
creative thinking, develops capabilities for building new
connections and looking for wider solutions |
Curriculum-based; a journey with a fixed destination |
A
continuous journey; never-ending improvement process |
Learning
for the future; helps to develop knowledge reserves |
Provides
just-in-time (JIT) knowledge that can be applied immediately |
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Coaching vs Traditional Organization
|
Traditional Organization |
Coaching Organization |
Formal periodical
training |
Just-in-time 24/7
e-coaching and continuous face-to-face cross-coaching |
Information management |
Knowledge management:
explicit knowledge,
tacit knowledge, and
idea management |
Formalized reward
system based on financial performance |
Flexible reward system
based on value created: uses IT-powered
360 evaluation and feedback,
self-assessment tests,
knowledge management metrics, evaluation of new ideas by experts at
multiple levels, performance evaluation of the individual, the business
unit, and the corporation as a whole |
Management Canteen |
Coaching Canteen,
Ideation Canteen, Networking Canteen |
Periodic top-down
performance evaluation |
Continuous IT-powered
self-assessment,
just-in-time expert assessment of new ideas,
360
evaluation and feedback |
Key Benefits of Business e-Coaching |
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Coaching Organization
Defined
The Coaching Organization creates an
environment where the behaviors and practices involved in continuous
learning, exchange of both explicit and
tacit knowledge, reciprocal
coaching
and self-leadership development are actively encouraged and facilitated.
Balanced Organization: 5 Basic Elements
Performance
Management (Water):
Coaching Organization vs.
Learning Organization
A Learning Organization focuses on
knowledge management. A Coaching
Organization goes beyond knowledge management. It is also less about WHAT is
to be achieved, it's more about HOW to achieve it: how to unlock inner power
– creative, emotional, entrepreneurial – of people within the organization
and make them relentless
innovators,
self-leaders, and
team-workers.
What is Coaching?
One of the "hot" areas of personal,
professional, and business development is coaching. Coaching is all about
helping others to identify and define their specific
goals,
and then organize themselves to attain these goals.
Coaching deals with building an individual's personal skills, from
setting the goals, to
communication
to management style to
decision making and
problem solving.
Coaches draw upon a client's inner knowledge, resources and
creativity
to help him or her be more effective...
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Benefits of Coaching in the
Workplace
Coaching brings more humanity into the workplace. "Effective coaching in
the workplace delivers achievement, fulfillment and joy from which both the
individual and organization benefit:"3
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Achievement means "the delivery
extraordinary results, organizational and individual goals achieved,
strategies, project and plans executed. It suggests effectiveness,
creativity, and innovation. Effective
coaching delivers
achievement,
which is sustainable. Because of the emphasis on learning and because
the confidence of the player (the coachee) is enhanced ('I worked it out
for myself!') the increase in
performance is typically sustained for a longer period and will
impact on areas that were not directly the subject of coaching."3
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Fulfillment includes
learning and development. "To
achieve the business result is one thing, to achieve it in a way in
which a player learns and develops as part of the process has a greater
value - to the player, the coach (the line-manager) and the
organization, for it is the
capacity to
learn that ensures an organization's survival."3
Fulfillment also includes the notion that individuals through coaching
begin to identify goals that are intrinsically rewarding. "With
fulfillment comes an increase in
motivation. That the coach
respects the player, his ideas and opinions, that the player is doing
his work in his own way, that he is pursuing his own goals and is
responsible - all this makes for a player who is inspired and committed.
In this way more of the energy, intelligence and imagination of each
individual is brought to the service of the organization."3
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Joy: Enjoyment ensues when people are achieving their meaningful
stretch goals and when
learning and developing is part of the process.
These three components – achievement,
fulfillment, and joy – are
synergistically
interlinked and the absence of any one will impact and erode the others.
"Learning without achievement quickly exhausts one's energy. Achievement
without learning soon becomes boring. The absence of joy erodes the human
spirit."3
Coaching Culture
Coaching helps
individuals (and, thus, organizations) cope with their many
responsibilities and ultimately achieve success overall.
British organizational development experts
David Clutterback and David Megginson researched the theory and reality of
changing to a coaching culture. "We define a coaching culture as one in
which the predominant style is managing and working together, and where a
commitment to grow the organization is embedded in a parallel commitment to
grow the people in the organization," they wrote. "Continuous development of
people, through
feedback, learning dialogue and individual experimentation, should drive
every business process, from customer service to
strategic planning."
Benefits of
Executive Coaching
In
a
study by Olivero, Bane and Kopelman, one-on-one
executive coaching
increased productivity by 88% compared to the effects of
conventional managerial training alone (22.4%)...
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Key Features of the
Coaching Organization
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