Feedback Defined
Feedback is the process of presenting to
individuals your observations and understanding of what they have done, how
they did it and what they
→
achieved6
in order to improve their performance.
Feedback Is Your Elevator To Success
"Everybody needs
feedback, and it's a heck of a lot cheaper than paying a trainer," says Doug
Lowenstein. Yet, having eyes and brains is not enough, you must
know how to use them.
If you can
→
learn from feedback, you can turn
any experience into
→
success. Feedback helps you figure out
the key factors you need to get right and decide what to do next if you are
to
succeed...
More
→
BE MAD
Life-Business
Synergy
If you want to
→
turn tour dream to reality,
keep learning from feedback, rediscover and reinvent your life and business
strategies and tactics...
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NLP Approach To
Feedback
'There is no failure – only feedback," advises
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NLP.
If what you are doing isn't
working,
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be inventive
– do something
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different...
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Find the
Difference that Makes the Difference
If two situations or processes
seem very similar but have different outcomes, it is important to look for
any differences between them, and then to find out which of those
differences is the key to the different outcome when you
→
take action. "Often the difference that
makes the difference can be quite small and easily overlooked, especially if
it's part of our every-day life. When you know what makes the difference,
you know what's going on and how to change things if you chose, both in your
professional life and personally."1
Contrastive Analysis
Contrastive analysis is the tool
that helps you to find out what differences make the difference and, thus,
tells you where you need to take action. In contrastive analysis, you are
contrasting similarities and differences between one situation and another
to find the difference that is significant.
Three NLP Guiding Principles for
Constructing Your Success
Taken together, the three
NLP
→
guiding principles –
failure is not an accident;
feedback is the foundation of success; and
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success
has a structure –
can help you change old habits of
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thinking
and your success hit rate...
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Using Social Networks
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Social networks
provide excellent opportunities for experimentation with new ideas,
content,
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presentation
forms and
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marketing
concepts. You can also obtain instant feedback in various forms such as
comments, 'likes',
and sharings...
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Body Language – Your Emotional Feedback
"Body language
accounts for more than half of what other people respond to and make
assumptions about when they connecting with you. And more often than not,
you're not consciously thinking about it. By becoming conscious, you're 50
ahead of the game."5
Customer-driven
Innovation
Customer-driven
→
innovation
is not a one-time event or a slogan, it's a philosophy and a mindset.
You should live this principle daily.
Observe people,
live your customers' life, watch how they use your product to learn what
works and what doesn't work. Encourage
→
experimentation
and
risk taking. Involve everyone. Require every person, regardless of their
position to spend time on customer contact and services activities. Help
your employees to understand the customer's needs by involving them in
listening to customer feedback after a product launch. Ask all your
employee to get on board with customer-driven innovation. Ingrain it in your
operations so deeply that is becomes a part of DNA of your company...
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10 Commandments of Innovation
Take Risk.
Experiment, learn from market feedback...
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Google
Google is the
Internet’s number one
search engine today. For every Google there are and were many other search engine
companies trying to dominate the market place. What is the reason for
Google’s remarkable success? Google would call that
beta testing. They launched a less than perfect service into the market
place to get market feedback. Feedback is the answer to dominating a market.
It also makes great business sense.
The feedback sparked off the virtuous circle
of
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continuous improvement...
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