Empathy is valued currency. It allows us to create bonds of
gives us insights into what others may be feeling or thinking; it helps
us understand how or why others are reacting to situations, it sharpens
our “people acumen” and informs our decisions.
Empathy is also particularly
development in this age of young, independent, highly
marketable and mobile workers.
A formal definition of Empathy is
the ability to identify and understand another’s situation,
feelings and motives. It’s our capacity to recognize the
other people have. Empathy means: “putting yourself in the
other person’s shoes” or “seeing things through someone else’s
People Skills 360
We all know some people who are
naturally and consistently empathetic – these are the people who
forge positive connections with others. They are people who
use empathy to engender trust and build bonds; they are
catalysts who are able to create positive communities for the
But even if empathy does not come naturally to
some of us, I firmly believe that we can develop this capacity.