Vadim Kotelnikov advice quotes

To some, customer is the king, to others, customer is the god.

To me, customer is a beloved friend I strive to make happier.

Vadim Kotelnikov

Vadim Kotelnikov, founder of 1000ventures - personal logo    Business e-Coach    Innompic Games icon



Passion for customers is the first step Ė in the right direction! Ė in achieving your business goals.

Innovation is about creating greater customer value. It is about lovelove what you do and love your customers >>>


Passion for Customers slides


Vadim Kotelnikov advice quotes

Love for customers is springhead of the cascade of innovations and the river of revenues.

Vadim Kotelnikov

Vadim Kotelnikov, founder of 1000ventures - personal logo    Business e-Coach    Innompic Games icon



Love breeds Love. Love your customers and they will love you back.

Love for customers attracts them and differentiates you from less loving competitors.

Don't be a seller, be a helper ‒ help your customers grow and shine.


Love for customer quotes Vadim Kotelnikov, differentiate from compeitors, photogram Irina, pigeons


Vadim Kotelnikov advice quotes

Don't treat customer satisfaction as a have-to-do work, treat it as a passionate, creative, exciting and rewarding journey.

Vadim Kotelnikov

Vadim Kotelnikov, founder of 1000ventures - personal logo    Business e-Coach    Innompic Games icon



The customer is always right. The question is how you can be right about the customer. The answer is empathy.

Articulated customer dissatisfaction is an entrepreneurial opportunity for value innovation.

 Imagine the ideal customer experience and strive to provide it.


White marketing quotes Vadim Kotelnikov love help heart creative way









There is a saying in the United States that the customer is the king. But in Japan the customer is the God.

Tak Kimoto



Do something for their kids. It always means far more to customers than doing anything for them.

Mark McCormack



Konosuke Matsushita advice quotes

Company's vision must be driven by the aspirations of its customers.

Konosuke Matsushita

Konosuke Matsushita advice quotes

Donít sell customers goods that they are attracted to; sell them goods that will benefit them. 

Konosuke Matsushita


Sam Walton's rules for buiding a great business

The way management treats their associates is exactly how

the associates will then treat the customers.

Sam Walton

Sam Walton's rules for buiding a great business

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want Ė and a little more. Let them know you appreciate them.

Sam Walton



Philip H. Knight quotes

The most important thing we do is market the product. Weíve come around to saying that Nike is a marketing-oriented company, and the product is our most important marketing tool.

Philip H. Knight

Philip H. Knight quotes

Itís not enough to do good things. You have to let people know what youíre doing.

Philip H. Knight

Philip H. Knight quotes

You canít explain much in 60 seconds, but when you show Michael Jordan, you donít have to. Itís that simple.

Philip H. Knight



Edward Deming advice quotes

The job can't be finished only improved to please the customer.

Edward Deming

Jack Ma quotes

I'm not a tech guy. I'm looking at the technology with the eyes of my customers, normal people's eyes.

Jack Ma





How To Treat Customers quotes - love, inspiration, joy, Vadim Kotelnikov photogram

Henry Ford advice

It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.

Henry Ford

Henry Ford advice

The man who will use his skill and constructive imagination to see how much he can give  for a dollar, instead of how little he can give for a dollar, is bound to succeed.

Henry Ford

Jeff Bezos story lessons quotes

We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

Jeff Bezos


Jack Welch advice business quotes

Your challenge is not just to improve. It is to break the service paradigm in your industry or market so that customers arenít just satisfied, theyíre so shocked that they tell strangers on the street how good you are.  >>>

Jack Welch


Bill Gates advice

Your most unhappy customers are

 your greatest source of learning.

Bill Gates

Charles Schwab advice quotes

Having a clientele that speaks well of you, thatís the largest source of business. Clients referring us to their friends or relatives is so much more powerful than any advertising we could ever do.

Charles Schwab

Schwab Inc.



Marketing and Selling


Peter Drucker advice

The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.

Peter Drucker

Dale Carnegie quotes

People do not like to be sold but they do like to buy.


Estee Lauder advice

If you don't sell, it's not the product that's wrong, it's you.

Estee Lauder


Customers buy for their reasons, not yours.

Orvel Ray Wilson

You must have mindshare before you can have marketshare.

Christopher M. Knight

The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.

Kerry Stokes

You're headed in the right direction when you realize the customer viewpoint is more important than the company viewpoint. It's more productive to learn from your customers instead of about them.

John Romero

In sales there are going to be times when you canít make everyone happy. Donít expect to and you wonít be disappointed. Just do your best for each client in each situation as it arises. Then, learn from each situation how to do it better the next time.

Tom Hopkins

When visiting customers, listen before you sell. people want the opportunity to explain in detail what they need. And they want to know that their vendors value their input and factor it into the product or service.

Moshe Levy